Stop repeated programming attempts.
Leave the controller and vehicle in the last known condition.
Structured triage for a controller that stopped communicating, failed during programming or may contain corrupted data. Recovery depends on the exact unit, hardware condition, available original data and supported access path.
Useful evidence is more valuable than another blind attempt.
Leave the controller and vehicle in the last known condition.
Keep the original read, attempted file, logs, screenshots and exact error text.
Capture the full case, connector side and a straight, readable label photo.
Tool, protocol, access method, operation, timing and any power or communication interruption.
FEF will determine whether removal, Bench or Boot access is appropriate after identification.
Compatibility, file integrity, unlock, cloning, recovery, turnaround and final operation must be verified for the exact controller. Physical hardware damage, missing unique data or an unsupported state can prevent recovery.
When a loose ECU, TCU, key, harness or supplied file enters FEF custody, the applicable custody record identifies what was received, its visible condition, supplied accessories and authorized work.
The intake creates the Ticket ID. FEF reviews the module, history and available data before quoting a supported recovery path.